Returns & Exchanges
We want you to be delighted with your Sophie Allport purchase, but if you are not completely satisfied, you can return any unused items in their original packaging within 30 days for a full refund or exchange.
Complete Your Form
Fill out the returns form included in your original delivery, specifying the items you are returning and the reason for the return.
Package Your Items
Carefully pack your items back into their original packaging to ensure they are protected during transit and remain in a resalable condition.
Affix the Label
Attach the pre-paid or standard return shipping label to the outside of your parcel, ensuring any previous delivery labels are fully covered.
Drop Off and Track
Take your parcel to your nearest authorized drop-off point and keep your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing